Shipping Policy

 To ensure delivery is as easy for you as possible, for a limited time only we are offering free UK mainland delivery on all orders over £300, so don’t miss out on your chance to transform your pad for less.*

 
We always aim to get your order to you as quickly as we can. Delivery times will be confirmed upon completion of your order.
 
Our selection of furniture, lighting, homewares and accessories are hand-picked from different suppliers to ensure we are offering you the best product we can source.
 
Smaller items such as mirrors, lamps and accessories will take 2-3 weeks. With larger items including some furniture, lighting and more specialist pieces, lead times will be 3-4 weeks. Any specialist and made to order items, 4-6 weeks.
 
We will always do our best to give you a clear expectation on the likely delivery times of each product in your order and to communicate with you regularly if there are any delays. In the event that an item is temporarily out of stock or delayed, we will notify you as soon as possible. We will also keep you regularly informed of the progress and dispatch your purchase as soon as it arrives. In the event that there are delays with your order, we will contact you immediately to let you know and offer you the choice of: an alternative delivery date; a full refund; or to source alternatives for you that closely match your first choice.
    We partner with a variety of couriers and delivery services, however, sometimes due to circumstances outside of our control, e.g. poor weather or international holidays or delays during peak periods with the couriers, delivery dates can only be estimated delivery dates and may be subject to change depending on the carrier network.  However, we will always do our best to get your order to you within the promised time frame. 
    Please note that larger items will be dropped off at your door. Drivers are not insured to bring these into your home so will need two people to receive order. 
    You can contact our customer services at hello@passionateaboutdesign.co.uk or call Gail on 07703 236 062.
     
    *Offer applies to standard deliveries over £300 within the UK mainland and for a limited time only.